Refund policy
At this time, BXB is not accepting returns due to limited operational capacity.
Please review all sizing, product details, and order information carefully before placing your order.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If approved, we will work with you to resolve the issue.
Final Sale
All sales are currently considered final sale. We are unable to accept returns, exchanges, or cancellations once an order has been placed.
Shipping Issues
BXB is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.
Contact
For any order-related questions or concerns, contact: