Shipping policy
At BXB, every piece is packed and shipped with care. We’re a small independent brand, and we appreciate your patience and support.
Processing Times
Orders are typically processed within 1–5 business days unless otherwise stated on the product page.
During launches, restocks, or preorder drops, processing and shipping times may be longer due to high order volume.
Preorders
If an item is marked as PREORDER, please refer to the estimated shipping timeline listed in the product description before purchasing.
If your order contains both preorder and in-stock items, your entire order may ship together once all items are ready unless otherwise specified.
Shipping Times
Estimated delivery times after shipment:
- United States: 2–7 business days
- International: 7–21 business days
Shipping times may vary depending on carrier delays, customs, weather, or high-volume periods.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
BXB is not responsible for orders shipped to incorrectly entered addresses. Please double check your shipping information before placing your order.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, BXB is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.
Questions
For any shipping-related questions, contact us at: